Must-Know Commercial Real Estate Terms: Take Two!

In the past, we have shared with you some of the most important and frequently used terminology to be aware of when leasing your first commercial space. Today, we want to expand that knowledge and give you a new list of must-know terms that will help you plan, negotiate, and execute your commercial real estate deal with success.

Here are some of the most common terms and classifications used in commercial real estate leasing:

1. (FF&E) Furniture, Fixtures, and Equipment

FF&E is the Furniture, Fixtures, and Equipment necessary for a tenant to operate their business inside a landlord’s premises. For office properties, this generally consists of desks, computers, copiers, etc. In restaurant spaces, it typically includes tables and chairs, coolers, vent hoods, kitchen equipment, and the like.

Tenants are usually allowed to remove their furniture and equipment upon vacating the space as long as they vacate in good standing with the landlord—which means having met all of their lease obligations. However, fixtures that are permanently attached to the premises are a different matter, as they are now considered part of the property.

For example, the vent hood and cooler are generally considered to be permanently attached fixtures in a restaurant space because removing them can cause damage to the property; therefore, these need to be left inside the premises when the tenant vacates.

A broker can help you determine which items will fall into the FF&E category.

 2. Building Classification

Searching for the perfect space can be a daunting task. But letting your broker know what you are looking for ahead of time will help speed up the process. Building class is a great way to get the conversation going. But how do you determine which one is right for you?

  • Class A – If you’re looking for the highest-quality building with well-designed, above-average materials and many amenities, then Class A is for you. Many prestigious tenants seek out this class of property because they are typically in the best location and well maintained.
  • Class B – Though they aren’t outfitted with as many amenities as Class A spaces, Class B property offers very useful space and a functional layout. Class B buildings are, more often than not, older than Class A, but they are still very well maintained.
  • Class C – Class C is usually the oldest space in the classification system and has fewer amenities available to tenants than Class A or B. Lessees can expect average to below-average maintenance and management, and average mechanical, electrical and ventilation systems. Cost for these spaces are usually on the lower end.

Still have questions about which building class is for you? Contact our brokers at

3. Maximum and Minimum Contiguous

Maximum Contiguous space is the largest divisible area allowed in a property. For example, multiple spaces or suites on the same floor or connecting floors in the same building may be combined to meet the tenant’s needs. The amount of space that can be combined is the maximum contiguous square footage.

Minimum Contiguous is, as it sounds, the smallest divisible area allowed in a property.

 4. First-generation vs. Second-generation Space

This is a fairly easy one to define. Second-generation space, also known as “relet” space, is existing space that was previously occupied by a tenant.

First-generation space means that the space has never been occupied.

Knowing the generation status of your space can help you determine whether or not you need to consider build-out and create a more accurate timeline for when you can occupy the space.

Be sure to ask your broker if a first or second-generation space will be the best fit for your future plans.

5. Work Letter

An important part of commercial real estate leases, a work letter outlines the responsibilities of the landlord and tenant when it comes to improvements that are necessary to prepare the leased space for occupancy.

The letter may include items like a list of space improvements, timelines for the projects, and contractor-related information. The work letter is often part of the final lease document.

Have questions about searching for or leasing a space? We are here to help you reach your goals. Contact us at!

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haley_squareHALEY CLEMONS

5 Office Amenities That Boost Productivity And Employee Satisfaction

Many people are familiar with the perks that come your way when working for a company like Google. The unique office amenities offered to employees have been the topic of much discussion on respected websites like Business Insider, Forbes, and many others.

Let’s face it. Who doesn’t love the idea of adding relaxation rooms, breakfast bars, on-site gyms, and a team of massage therapists ready to relieve the daily stress of office life?

But adding amenities like these may not work in every business setting. While some companies may benefit from incorporating an arcade room—like at the LinkedIn headquarters—others only need to focus on the amenities that will have a positive impact on their bottom line. This is different for every office, and something a broker can help you determine.

Many of these “transformational office amenities”, as Emerging Trends In Real Estate calls them, can be key to boosting office morale, retaining existing employees, attracting new talent, and lowering the overall stress within your organization.

When considering updates to your own office space, or when searching for a new one, be sure to take a moment and ask yourself what amenities you will need in order for you and your team to perform their best.

To help with your brainstorming, here are some of the most requested office amenities according to National Real Estate Investor, Emerging Trends In Real Estate, and the brokers at Crunkleton.

1) The Internet of Things

The Internet of Things refers to the network of physical devices, electronics, software, and connectivity options within an office environment. In the commercial real estate world, the availability of efficiently operating systems is greatly affecting the leasing game and will continue to do so in the future.

It’s no surprise that access to fast, reliable Wi-Fi made it to the list of most requested amenities. Simply put, employees are looking for the freedom to walk about the office space/building and be able to complete their work in a number of settings—like the break room, cafeteria, or rooftop lounge. Offering reliable Internet means providing more freedom and convenience.

Technology such as energy efficient glass that adjusts for heat, glare, and daylight is considered a part of this category. Streaming music and mobile device connectivity to office tools are also important components to consider when deciding on your own Internet of Things for the office.

2) Dedicated Creative/Brainstorming Spaces

In today’s society, many jobs can be intellectually taxing and/or require high amounts of attention and creative energy. We saw the demand for additional creative spaces come along when Millennials began to enter the workforce, and this trend isn’t going anywhere for a while.

Companies like Beats Electronics headquartered in Culver City, California took brainstorming to the next level by creating entire rooms with whiteboard walls. AppNexus also came up with a unique way to get its employees’ creative juices flowing by incorporating a “poetry room.”

Some businesses even introduce elements like hammocks, basketball hoops, or video game systems for employees to use when on break or stuck in a creative slump. There’s no set way to execute the perfect creative/brainstorming space. The possibilities are endless.

3) On-Site Fitness Centers

Perhaps one of the most effective tools used to retain and attract new talent is the incorporation of on-site fitness centers. According to Athletic Business, a 40-year old publication dedicated to the sports and fitness industry, corporate fitness facilities “increase productivity, improve employee morale, and decrease absenteeism.”

Many large companies such as Unilever went so far as to create a “Wellbeing Zone” where employees can opt for activities like yoga, massages, and stretching. Google, on the other hand, added its famous “nap pods” as a place for employees to recharge.

Whether it’s in the form of adding a treadmill and some equipment in a dedicated area or creating a space that encourages mental wellbeing, investing in employees’ health and wellness is a highly requested amenity that has been shown to provide numerous benefits.

4) Access To Food Options

According to National Real Estate Investor, many employees are requesting access to better food options when at the workplace.

When searching for an office space, it’s always important to consider what food/coffee/beverages your company will have quick access to. This need for convenient food options has led businesses to relocate to areas where food choices are more plentiful. In some cases, companies are adding “dedicated food truck days” where employees can try out lots of local grub near the office.

With the rise of multi-use developments that incorporate office spaces, it’s becoming easier for tenants to provide their employees the food options that they desire.

Rooftop lounge at 315 Franklin Street in Downtown Huntsville.

 5) Rooftop Lounges And Outdoor Areas

Recent studies have been conducted that seek to determine the impact that physical office environment has on employees’ wellbeing.

The Human Spaces report into The Global Impact of Biophilic Design in the Workplace stated in 2015 that “employees who work in environments with natural elements report a 15 percent higher level of well-being, are 6 percent more productive, and 15 percent more creative overall.”

Click here to read the official press release on the study.

This may be the reason so many workers are seeking office spaces with dedicated rooftop spaces and outdoor areas where they can decompress and reconnect with nature.

What office amenities do you find the most helpful and/or necessary? Let us know in the comments below! If you have questions about office amenities, call Eric St. John at 256-536-8809, or email

Make sure you’re staying on top of the latest trends, newest developments and hottest new stores in Huntsville by subscribing to our weekly blog updates!

haley_squareHALEY CLEMONS

10 Must-Know Commercial Real Estate Terms


We know leasing your first commercial space can be an intimidating process, especially when you don’t feel like you fully understand the terminology that is being used. That’s why we’ve put together this handy guide of our Top 10 Must-Know Commercial Real Estate Terms to help you navigate your negotiations like a seasoned pro:

1) Letter Of Intent (LOI)

A Letter of Intent (often referred to as a LOI) is typically the first step taken when two parties choose to start the process of negotiating a deal.   Because commercial real estate documents like leases and purchase agreements are frequently complex, most brokers will choose to submit an initial LOI to the seller or landlord on behalf of their clients to help both parties quickly get up to speed with what each side is looking for in the deal.  A short document, the LOI will clearly spell out the most important deal points so each party can easily decide if they are interested in further negotiations.  Eventually, the LOI may also get used to draft the official legal documents if the deal moves forward.

2) Rentable vs. Usable Square Feet

When you rent a commercial space, the area inside its walls is called the “Usable Square Footage.”  So, for example, if you had an office in a high-rise building, the “usable square footage” would encompass the total square footage of your personal office space on the 12th floor.  However, usually you’ll also have to pay for your share of the building’s common areas, such as the lobby, hallways, elevators and bathrooms (things that even though they aren’t in your office space, you still use on a daily basis).  The combination of the two is called your “Rentable Square Footage.”  So even though your office space may only be 5,000 SF (Usable SF), you may end up paying rent on 5,600 SF(Rentable SF) of space.

3) Load Factors

Load Factors are simply a quantitative way to express just how much of a building’s common area space, you as a tenant, are personally responsible for paying for.  Say, for example, you rent that 5,000 SF of usable space we mentioned above, and then you also have to pay for 600 SF of the building’s common area space.  In this scenario, your space would have a 12 percent load factor since 5,600 divided by 5,000 is 1.12 or 12 percent more.  These percentages let tenants easily compare the load factor for different buildings in which they may be interested, since a higher load factor will mean that more of a tenant’s monthly rent will be dedicated to common area space and less to the suite they occupy.  However, that being said, buildings with higher load factors will also often have more amenities, such as spacious lobbies, atriums or shared conference rooms which can be extremely valuable assets to your business.

4) Rent Escalations

Most commercial leases you encounter will have language in them that  states that the rate you agreed to paid initially will go up periodically over time.  This is typically done to ensure that the base rent will keep up with inflation.  These increases are referred to as “Rent Escalations” and are very common in commercial real estate.

5) Tenant Improvements (TI)

Most of the time when you lease new space, you’ll need to have it customized to fit your needs.  These customizations are referred to as “Tenant Improvements” (or “TI” for short).  Often times, landlords will offer to pay some or all of these costs for you, depending on the condition of the space they are leasing out and how much work they know it will need to be ready for occupancy.

6) Common Area Maintenance (CAM)

As discussed above, most buildings have some amount of common area space, things like lobbies and elevators, or even external landscaping for the building.  Well, those things need to be kept clean and maintained.  Imagine having your clients walk up to a building overgrown in weeds and into a lobby with overflowing trashcans and a dirty floor.  So, in order to maintain these areas, some leases have what they refer to as Common Area Maintenance (or CAM for short) charges.  This is simply the share of your building’s operating/maintenance expenses that you’ll pay each month.  It’s worthwhile to keep in mind that this isn’t typically a profit center for your landlord, they are simply trying to  recover the costs of upkeep on the building.

7) Options To Renew

One of the most favorable terms that you can have your commercial real estate broker negotiate for you on your behalf is an “Option To Renew”.  Simply put, options to renew grant the tenant an option, or several consecutive options to renew their lease after their initial term is up, typically including set rental rates for those renewals.

8) Full Service, Modified Gross & Triple Net Leases

We’ve outlined these different lease types before in great detail HERE on our blog.  But here’s a quick explanation of each:

Full Service: The asking rental rate for the property includes all operating expenses for the property, which can include janitorial services, CAM, utilities, property taxes and property insurance.

Triple Net Lease (Typically listed as “NNN”): The rental rate includes the base rent only, then the tenant will also be responsible for paying a portion of all three nets on the property (Net Taxes,  Net Insurance, Net Common Area Maintenance).  In addition, the tenant will also be responsible for covering their utilities and janitorial services.

Modified Gross: The rental rate will include the base rent and will also typically include any or all of the “nets.”  Utilities and janitorial services are typically excluded from the rent and must be covered by the tenant.

9)  Rent Commencement Date vs. Lease Commencement Date

The “Lease Commencement Date” is the date in which the lease goes into effect and legally binds both parties to the terms of the lease.   The “Rent Commencement Date” however, is the date on which the Lessee will begin to pay rent to the Lessor.  In many cases these dates are the same, however these dates can also often be different.  For instance, this can occur when work needs to be done to a space prior to a new tenant moving in.  As an incentive, Landlords may offer a rent-free period of several months as the tenant builds out their space and prepares it for occupancy.  Rent Commencement Dates may also either be fixed or floating dates tied to an action or event instead of a date on a calendar.  For example, you may negotiate for your Rent Commencement Date to be upon receiving your certificate of occupancy.  This ensures that even if there are delays in the build out process, you won’t begin paying rent until the agreed upon event occurs.

10) Condition Of Premises & Delivery Specifications

Cold Dark Shell, Warm Grey Shell, Warm Vanilla Shell, these may sound like delicious flavors of ice cream, but actually they are descriptions for how your landlord is agreeing to deliver your newly rented space to you.  Often a confusing mess of words and terms that vary drastically from brokerage to brokerage, we wrote a whole blog sorting through and explaining what all of these terms mean HERE.  But here’s the quick version:

In your lease, your landlord is going to outline the “Condition Of The Premises” or the “Delivery Specifications” to you, basically what condition your space will be in when you move into it.  Will it have power? Floors? Drywall? HVAC units? HVAC distribution? Lighting? Restrooms? Or will the space be what is called “Turn Key Space,” fully built out and ready to move in and plug and play?  These are all important specifications that will be outlined under the condition of the premises and delivery specifications in your lease.

And of course, if you ever need help navigating your way through any of this, we are always here to help! In fact here is a list we created of the Top Five Ways Our Brokers Can Help You!

Make sure you’re staying on top of the latest trends, newest developments and hottest new stores in Huntsville by subscribing to our weekly blog updates!

CRUNKLETON Commercial Real EState Group